All items are shipped from Singapore within 2 to 3 working days after payment. Each pin is fastened onto a backing card and individually wrapped for its comfort and safety. Local orders typically arrive within 2–3 working days, while international orders may take 12–18 working days depending on location and customs processing.

While we do our best to ensure every package arrives safely and on time, accidents can happen (touch wood!). If something goes wrong, please drop us a message — we’ll do our best to help resolve it!